Part 3 s 77
(2)
Human Rights Act 1993
Version as at
1 July 2024
(a)
to provide information to members of the public who have questions
about discrimination; and
(b)
to facilitate the resolution of disputes about compliance with Part 1A
or Part 2, by the parties concerned, in the most efficient, informal, and
cost-effective manner possible.
The Commission has, in order to carry out its function under subsection (1)(b),
the following functions:
(a)
to receive and assess a complaint alleging that there has been a breach of
Part 1A or Part 2, or both:
(b)
to gather information in relation to a complaint of that kind (including
one referred back to it by the Director under section 90(1)(b), or the
Tribunal under section 92D) for the purposes of paragraphs (c) and (d):
(c)
to offer services designed to facilitate resolution of the complaint,
including information, expert problem-solving support, mediation, and
other assistance:
(d)
to take action or further action under this Part in relation to the com‐
plaint, if the complainant or aggrieved person wishes to proceed with it,
unless section 80(2) or (3) applies:
(e)
to provide information gathered in relation to a complaint to the parties
concerned.
Section 76: substituted, on 1 January 2002, by section 9 of the Human Rights Amendment Act 2001
(2001 No 96).
77
Dispute resolution services
(1)
The Commission must provide dispute resolution services for the purposes of
carrying out its functions under section 76.
(2)
Services provided under this section may include—
(a)
the provision of general information about discrimination and legal obli‐
gations in relation to discrimination:
(b)
the provision of information about what services are available for per‐
sons who have disputes about compliance with Part 1A or Part 2:
(c)
the provision of a venue for, and a mediator at, any dispute resolution
meeting that—
(d)
62
(i)
is designed to enable each party to discuss and seek to resolve any
complaint, without prejudice to his or her position; and
(ii)
is convened at the request, or with the agreement of, the parties or,
if section 84(4) applies, by the Commission:
other services (of a type that can address a variety of circumstances) that
assist persons to resolve, promptly and effectively, their disputes about
compliance with Part 1A or Part 2.