subordinate local officials must be filed with the relevant LGU executive. Complaints
against national agencies may be filed with either the Office of the President or Office
of the Ombudsman. The IRRs further suggest that aggrieved parties can complain to
the Commission on Human Rights, the Presidential Commission for the Urban Poor,
the Public Attorney’s Office of the Department of Justice or in all instances file a
complaint directly with a court of competent jurisdiction.
In practice, the dispute resolution body authorised to hear the complaint will depend
on the nature of the dispute and the particular entity that is responsible for the adverse
decision. The multitude of actors involved in the resettlement process, and various
government agencies that undertake evictions on a regular basis, thus produce the
numerous appeals channels in the housing sector. The sheer number of potential
avenues for dispute resolution is liable to confuse potential complainants, leaving
affected persons uncertain as to which mechanism to access to obtain recourse.
Administrative remedies available to aggrieved parties are typically enforced against
offending officials themselves, rather than agencies, for breaches of the UDHA or the
IRRs. For example, decisions made by LGU executives that are deemed incompatible
with the UDHA or IRRs shall be subject to penalties in accordance with section 61 of
the Local Government Code. The Local Government Code specifies that penalties
against offending officials include discipline, suspension or removal from office.68 No
impersonal administrative remedies against offending LGUs, such as restitution, setting
aside of the original decision or compensation, are contemplated by the Local
Government Code.
This leaves complainants without recourse to satisfactory
administrative remedies against decisions of local government. Many other complaint
mechanisms, such as the investigative functions of the Commission on Human Rights,
lack the power to enforce their decisions against offending agencies and officials.
Remedies may be sought by commencing formal legal proceedings at a competent
court, as is also mentioned in the IRRs. However, this process is generally inaccessible
to those affected by adverse housing decisions. Retaining counsel and pursuing
litigation against government requires considerable expense and is almost always out
of reach of those who suffer the effects of breaches of the UDHA and its IRRs.
There is some provision in the IRRs for legal aid available to those who cannot afford
legal representation when they are facing an eviction order or other dispute arising
from the UDHA. Section 8 of the IRRs notes that ‘[a]n aggrieved urban poor
organization or person may seek the legal assistance of the Public Attorney's Office of
the Department of Justice for violations hereof’. The Public Attorney’s Office (PAO) is
authorised by law to provide free legal assistance to ‘indigent’ clients.69 Access to legal
aid is both means and merit tested, with potential awardees being subject to a monthly
income threshold for Metro Manila of PHP14,000.70 Independently of the Philippine
legal framework, the National Committee on Legal Aid of the Integrated Bar of the
Philippines (IBP) establishes a mechanism for means and merit tested legal aid to be
provided in the form of pro bono assistance and representation.71 There are questions
as to whether in practice the purportedly comprehensive system of legal aid provided
68
ss. 60 and 63.
See: Republic Act 9406, s. 2.
70
Public Attorney’s Office, Memorandum Circular No 18 of 2002, s. 1.
71
See: Integrated Bar of the Philippines, Guidelines on Legal Aid, 1974, art. 8.
69
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