187 such complaints with the Prime Minister, though without achieving a satisfactory result. B. Ministry of the Interior West Bank: ICHR received (67) complaints against the Ministry of the Interior, compared with (59) complaints in 2009, mostly focusing on 1) the violation of the right to physical safety as a result of misuse of weapons; 2) the arbitrary use of power against citizens by the Interior Ministry; 3) the right of citizens to public service and to live in a clean environment; 4) the right of citizens to housing; 5) the right of citizens to obtain a passport which enables them to move freely; and 6)the right to hold public office. Gaza Strip: ICHR received (66) complaints in 2010 against the Ministry of the Interior, compared with (712) complaints in 2009. The complaints during the year 2009 that were registered against the security services in the Gaza Strip were registered against the Ministry of the Interior as the security authority. To explain this gap, during 2010, the Interior Ministry was registered as a civilian authority and the complaints were registered against the security services in isolation from the Interior Ministry for accuracy. Most of the complaints focused on 1) violation of the right to life; 2) exposure to torture and physical and moral abuse, and cruel and degrading treatment during arrest; 3) detention on political grounds; 4) attack on non‐governmental organizations, and the closure of their premises and confiscation of their assets; and 5) violations of the right to peaceful assembly and preventing citizens from organizing peaceful marches or rallies on several festive occasions, and arresting or summoning those in charge. C. Ministry of Finance ICHR received (115) complaints during 2010 against the Ministry of Finance in the West Bank and Gaza Strip, compared with (156) in 2009. The complaints were distributed as (115) complaints in the West Bank and (63) complaints in the Gaza Strip. Most of the complaints focused on: 1) the suspended salaries of many employees both in the West Bank or Gaza Strip, under the pretext of lack of commitment to the so‐called decisions of the “legitimate government”; 2) the payment of financial dues to citizens; 3) the settlement of salaries; 4) demanding correction of employment conditions, such as charging occupational bonuses and seniority bonus; 5) payment of pensions or their adjustment; 6) payment of financial dues for unemployment; 7) payment of advances on wages; and 8)