to others with serious noise or with hate speeches, etc. during assemblies. In 2022, the
collective action of cleaning workers at various universities, and the responses to this,
provided opportunities to discuss the needs for the roles and social empathy of each member
in the university, as parties to the labor issues.
3) Problems with Night Work of Workers at Logistics Centers
A) Health Issues of Workers at Logistics Center from Night Work
Today, logistics centers are not simply a warehouse for storing products, but are changing
into a concept of fulfillment. Fulfillment, a logistics model first attempted by Amazon, refers
to the process in which a logistics center plays a role in overall logistics, from ordering to
warehousing, inventory management, and distribution, rather than simply serving as a
warehouse that stores products. Logistics is becoming an independent service rather than
simply an additional service that follows when a product is purchased. This is called a
‘Logistics as a Service (LaaS).’609)
In Korea, as social distancing spread and offline activities were restricted due to
COVID-19, the flexibility of logistics and distribution work and untact consumer market
became active. As online transactions expanded, sales business without shops grew
significantly, resulting in overheated competition among the businesses. In particular, as
services that quickly deliver goods during late-night hours became popular, work at logistics
centers were especially concentrated during the late-night hours.
In Oct. 2020, a man in his 20s died while returning home after a night shift at a logistics
center of an online shopping mall. In Jan. 2021, a woman in her 50s died in the bathroom at
dawn while working part-time at another logistics center the same company, in Dec. of the
same year, a woman in her 50s died after collapsing from a brain hemorrhage at the same
logistics center.610) As deaths from overwork caused by unreasonably long nighttime work
by workers at logistics centers were reported in the news one after another, the possibility of
violation of the right to health of workers at logistics centers was raised.
609) NHRCK, Survey of Labor Human Rights Situation of Logistics Center Workers, 2021.
610) YTN, “Middle aged Coupang worker found dead at work ,” Jan. 8, 2023.
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