related to working conditions may arise if platform companies with capital power enter and
gain advantages in the market.
Second, from the perspective of domestic workers, the immediate reduction in income
cannot be ignored. According to a research conducted in 2020, domestic workers want 6
working hours per day, but in reality, around 5 hours are provided, indicating that the market
is not providing enough work. As a result, women who are the main breadwinner by working
as domestic workers do not have sufficient income security, and if the market does not
expand, there is not enough incentive for the workers to work for service providers while
paying social insurance premiums and taxes. When working for a service provider,
severance pay, unemployment benefits and industrial accident benefits are provided, but
they are not sufficient incentives to endure an immediate decrease in income.
Third, there are many considerations on the part of housekeeping service users compared
to the existing methods, such as employment agencies. Incentives include the fact that it is a
service certified by the government and that it is possible to issue a receipt for deduction as
expenses. However, it is necessary to include in the contract the guarantee of break time,
safety issues, provision of dormitory space and meals, and guarantee of continuous break
time in case of residential domestic workers, which were not previously given to domestic
workers. Aside from the issue of responsibility of employers in housekeeping services, there
is question of whether there is any incentive to use the service even after considering the fact
that the fee for using the service may increase.
C) Tasks to Protect the Rights of the Domestic Workers
In 2011, the ILO adopted the “Decent Work for Domestic Workers” (Convention No.
189) to internationally recognize the status of 100 million domestic workers worldwide as
workers, and has demanded the member states to guarantee working conditions, the right to
organize, and social security systems at the same level as workers in order to protect the
human rights of domestic workers.
In the preamble of the Convention, the ILO revealed that the value of domestic workers'
labor continues to be undervalued and invisible, even when the domestic workers have made
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