` ް‫ހިއުމަން ރައިޓްސް ކޮމިޝަން އޮފް ދަ މޯލްޑިވްސ‬ ެ‫ވހިރާއްޖ‬ ެ ި‫ ދ‬،ެ‫މާލ‬ Theme C Indicator Score 0 Score 1 C1 The Company The company has a does not have a mechanism Grievance mechanism mechanism to accessible to all receive to raise employees to raise complaints or or concerns from complaints or complaints concerns concerns related to workers related to the the company Company Score 1.5 Score 2 The company describes the procedure for managing the complaints or concerns from workers The company also discloses data about the Source of Verification SOPs regarding grievance mechanism, Data on human the number of rights issues grievances filed, about human addressed, rights issues and resolved. filed, addressed, or resolved. C2 Grievance mechanism to receive complaints or concerns from external individuals and communities C3 The company does not have a grievance mechanism to receive complaints or concerns from external individuals and communities The company has a grievance mechanism to receive complaints or concerns from external individuals and communities The company The company engages with engages with Users are potential or potential or involved in the design and actual users on actual users in performance of the design, designing the grievance implementation, grievance mechanism and mechanism performance of the grievance mechanism The grievance mechanism to receive complaints or concerns from external individuals and communities is communicated to all stakeholders The company SOPs, policies describes the published on procedure for the website managing the complaints or concerns related to the company The company The company Documentary engages with engages with evidence on potential or potential or engaging with potential or actual users in actual users in designing and designing and actual users implementing of implementing grievance and mechanism performance of grievance mechanism 1424 :ު‫ ހިލޭ ގުޅޭ ނަންބަރ‬.ެ‫ ދިވެހިރާއްޖ‬،ެ‫ މާލ‬،)20337( ު‫ މަޖީދީމަގ‬،)ާ‫ ވަނަ ފަންގިފިލ‬12( ާ‫ ޗަނބޭލީވިލ‬.‫މ‬  www.hrcm.org.mvިި info@hrcm.org.mvި ި3336539