Chapter 2. Investigations and Remedies: Human Rights Violations and Discriminatory Acts National Human Rights Commission of Korea Annual Report 2013 Section 1. Overview Pursuant to Article 19 Subparagraphs 2 and 3 of the National Human Rights Commission Act, the NHRCK has made investigations into and provided remedies for human rights violations and discriminatory practices. The scope of its investigations includes violations of and/or discriminatory acts against human rights that have been stipulated in Articles 10 to 22 of the Constitution of the Republic of Korea, and discriminatory acts committed by legal entities, organizations or individuals, in relation to the work of governmental organizations; local/provincial government; schools; public service-related organizations or detention facilities and care facilities. In general, investigations into the aforementioned human rights violations and discriminatory acts begin with the victim filing a complaint. Complaints can be filed by the victims themselves or by a third party, e.g., an individual or an organization knowing the case. Also, in-person complaints3) are utilized for people being held in custody whose right to 3) In-person complaint: For the people being held in custody who find it difficult to file complaints via oral statement or phone calls, public officials of the NHRCK visit the detention facilities or care facilities to receive complaints in writing or orally. Chapter 2. Investigations and Remedies: Human Rights Violations and Discriminatory Acts ▪ ▪ ▪ 103