Complaint and Remedy 18. In children's forums and focus groups held by the NHRC, the children participants were not sure about the functions of iWIN and the channels to complain about the violation of their rights on the Internet. The NGO representatives also mentioned if intimate images of children had been distributed online, it is sometimes impossible to take down the images immediately because the police and judiciary have to preserve evidence and ensure litigation proceedings at the same time. NHRC Recommendations 19. The Government should review how the current digital environment violates children's rights, develop an inter-ministerial collaboration mechanism, and implement the following measures to address the risks of cyberbullying, privacy breach, and exposure to inappropriate content that children may encounter when accessing the Internet: (1) Develop a standing digital environment survey and study to serve as a benchmark for subsequent policy evaluation, and promote joint participation of the central and local governments in the monitoring, design, management, and use of the digital environment. (2) Formulate a proactive cyberbullying prevention plan and counseling measures, provide supportive services for children; strengthen online content rating by age groups, and prevent online users from inciting suicide and posting content involving violent sexual exploitation; analyze children's violation patterns and develop preventive measures. (3) Strengthen the functions of family as the education center and train parents or caregivers to use digital devices for APP management, Internet access time management, and parental controls to filter the web, so as to make preventive education more effective. 20. The NHRC recommends that the Government adopts the following measures to address digital sexual exploitation and online grooming: 15

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