Table of Contents Vision, Mission and Logo Composition of the Commission Chairperson’s Message Chapter One: Introduction 1.1 The Composition, mandate and functions of the Commission Chapter Two: Inquiries & Investigation Division 2.1. An Overview of the Complaints Received by the Head Office & Regional Offices in 2015 2. 1. 1. Head Office 2. 1. 2. Regional Offices 2. 2. Complaint Handling Process 2. 3. Special interventions through inquiries 2. 4. Hotline service 2. 5. Visiting and monitoring mechanism 2. 5. 1. Extended Night Visits to Police stations and Prison visits Chapter Three: Education & Special Programmes Division 3. 1. Programme development 3. 2. Preparing human rights documents 3. 3. Conducting Seminars, Workshops & Training Programmes for Military & Public Officers 3. 3. 1. with Resource Persons Provided 3. 3. 2. Human Rights Awareness Programmes For Army Officers 3. 3. 3. Workshops on duty bearers’ responsibility to ensure rights based public service 3. 3. 4. Training Programmes on The Rights of Minorities 3. 4. Staff Capacity Building 3. 4. 1. Special Lecture on Transgender Persons 3. 4. 2. Training Programmes (3rd – 5th & 10th- 12thOctober 2015) 3. 5. HRCSL exhibition stall for Law Week 2