Core Programs and Services Protection Services The program covers the entire complaints and case management process from documentation, investigation, resolution, referral, case monitoring, forensic analysis, financial assistance, issuance of human rights certification and clearance, and digital reporting and response actions. It includes all other adjunct services derived from its powers and mandates to protect victims from violations of their rights or from any abuse especially of the disadvantaged, marginalized and vulnerable. It integrates both preventive and protective measures and remedies working alongside complementary component programs. It works principally with the prevention cluster to enable the preventive aspects of the tasks. 6