Some health workers have attitude problems, sanitary issues, and gender
sensitivity issues. Some women patients would sometimes hear negative
comments coming from the health workers.
There are instances of dealing with insensitive health workers, giving them “cold
treatment”, particularly for example towards women in prostitution. This
discourages them from going back for health services.
Quality of counseling is low due to bulk of patients, when it should be one at a time.
Sometimes in the barangay there are only BHWs who are not trained to do family
planning counseling. Many go to big hospitals, but the rural people could not
because of distance.
Some volunteer health workers still need to be educated on proper
implementation of medical procedures.
The local language terms used in sexuality/RH education come out as vulgarsounding, which is a factor that hampers the learning of community members.
Doctors are only scheduled in the centers once a month.
Mindset of medical practitioners that pregnancy and delivery is no one else’s
responsibility but the mother alone.
Some health workers are also hesitant to deal with HIV patients because of
scarcity of supplies
On the other hand, some of the participants explained that health workers may be
overworked and stressed, and even underpaid. They may also be in need of training.
In Regions 2 and 4, the participants highlighted the positive attitude of service providers,
who are “approachable, nice and cool and have a sense of humor, and exhibit proper
behavior in communicating to patients”, as well as “reliable, welcoming, friendly,
respectful, and helpful, and patient enough to explain health issues to their clients”.
Will it be better if funds and policies on RH came from National Agencies like DOH
instead of LGUs?
Groups from NCR, Regions 4, 6, and 10 express agreement that funds and policies on RH
come from National Agencies. One of the justifications for this is supposedly to avoid
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