Training Module on the Right to Mental Health Training Module on the Right to Mental Health for Faith-Based Organizations Faith-Based Organizations Whatisempathiclistening? • Alsoknownasactivelisteningor reflectivelistening,thisisawayof listeningthatisattentive,withthe intentofunderstandinghowthe speakerfeelsontopof understandinghisorherideas. • Itencouragesthespeakertofully expressthemselvestogetasense ofwhattheyarereally experiencing. Slide 51 Training Module on the Right to Mental Health Faith-Based Organizations Whyisempathiclisteningimportant? Beingabletodemonstrateempathic listeninggainstheperson’strust, elicitsopenness,gainscooperation, obtainsmoreinformation,and conveysthemessage,“Youare importantandIamnotjudgingyou.” Slide 52 Training Module on the Right to Mental Health Faith-Based Organizations Howtodemonstrateempathiclistening? • Bementallyprepared,openͲminded,andunbiased tothespeaker. • Establisheyecontact,payattentiontowhatthey aresaying,bealert,andavoiddistractions. • Indicatethatyouarelisteningbyprovidingbrief responsessuchas“okay,”“Isee,”“uhͲhuh,”or“go on”andappropriatenonͲverbalacknowledgment suchasnods,andinvitingthespeakertosaymore suchas“Iwouldliketohearmore,”or“Tellme moreaboutit.” Slide 53 53

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