Training Module on the Right to Mental Health
Training Module on the Right to Mental Health for Faith-Based Organizations
Faith-Based Organizations
Whatisempathiclistening?
• Alsoknownasactivelisteningor
reflectivelistening,thisisawayof
listeningthatisattentive,withthe
intentofunderstandinghowthe
speakerfeelsontopof
understandinghisorherideas.
• Itencouragesthespeakertofully
expressthemselvestogetasense
ofwhattheyarereally
experiencing.
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Training Module on the Right to Mental Health
Faith-Based Organizations
Whyisempathiclisteningimportant?
Beingabletodemonstrateempathic
listeninggainstheperson’strust,
elicitsopenness,gainscooperation,
obtainsmoreinformation,and
conveysthemessage,“Youare
importantandIamnotjudgingyou.”
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Training Module on the Right to Mental Health
Faith-Based Organizations
Howtodemonstrateempathiclistening?
• Bementallyprepared,openͲminded,andunbiased
tothespeaker.
• Establisheyecontact,payattentiontowhatthey
aresaying,bealert,andavoiddistractions.
• Indicatethatyouarelisteningbyprovidingbrief
responsessuchas“okay,”“Isee,”“uhͲhuh,”or“go
on”andappropriatenonͲverbalacknowledgment
suchasnods,andinvitingthespeakertosaymore
suchas“Iwouldliketohearmore,”or“Tellme
moreaboutit.”
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