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S e cti o n One – General
Central and local government
A number of government departments focus on specific
aspects of race relations, Indigenous peoples, minority
rights and cultural diversity. They are the Ministry of Mäori
Development (Te Puni Kökiri), the Ministry of Pacific Island
Affairs, the Office of Ethnic Affairs, the Office of Treaty
Settlements and the Ministry for Culture and Heritage.
All public agencies have a responsibility to ensure equitable access to their services and to address inequalities,
their communities; and to ensure that Mäori are able to
contribute to the decision-making process. Councils are
required to develop long-term community outcomes and
have a community plan for their implementation. Local
authorities also have significant responsibilities in relation
to Mäori under the Resource Management Act 1991.
Many councils have well-established relationships with
local iwi, hapü and whänau, and some also with Pacific
and other ethnic groups.
and there are many agency strategies and policies to give
Civil society
effect to this responsibility. A telephone interpretation
A range of organisations that represent different ethnic
communities take an active role in the wider community.
Such organisations include both iwi (particularly postsettlement groups such as Te Rünanga o Ngäi Tahu)
and pan-Mäori institutions (such as the New Zealand
Mäori Council), and organisations representing most
ethnic communities, such as the New Zealand Chinese
Association, the Indian Central Association and the
Samoan Advisory Council. While many of these organisations work hard to promote and celebrate diversity,
they focus less on underlying race relations principles.
One example of an organisation whose role is to foster
relationships between communities is the Federation of
Multicultural Councils, which acts as a national umbrella
organisation for the ethnic communities of New Zealand.
The federation’s primary purpose is to advocate, lobby,
support and share information among the regional
councils and New Zealand’s ethnic communities. The
federation aims to provide an opportunity for people from
all segments of New Zealand’s diverse society to address
the challenges facing our multicultural communities. 13
service for government agencies, Language Line, was
established by the Office of Ethnic Affairs in 2003. The
Government has policy frameworks to meet the needs of
ethnic communities 11 (Office of Ethnic Affairs, 2002) and
to address responsiveness to Mäori and Pacific peoples.
Key social and economic policy ministries with a
particular responsibility for reducing disparities include
the Ministry of Social Development, the Ministry of
Health, the Ministry of Education, the Department
of Building and Housing, the Department of Labour,
the Ministry of Justice and the Ministry of Economic
Development. The New Zealand Police also have specific
strategies for Mäori, Pacific and ethnic communities.
The State Services Commission (SSC) has responsibility
for ensuring that government departments meet their
obligations under the State Sector Act 1988 regarding
equal employment opportunities (EEO). In 2008, under
section 6 of the act, the SSC launched Equality and
Diversity, the new EEO policy for the public service.
Applying to all departments in the public service, the
economic, environmental and cultural well-being of
The New Zealand Diversity Action Programme (NZDAP)
provides a mechanism through which community organisations who seek to enhance their diversity capability
and foster harmonious race relations can take action.
The programme started from community reaction to the
desecration of Jewish gravestones in two Wellington
cemeteries in July and August 2004. The sixth anniversary
of the NZDAP was marked at the Diversity Forum in
their communities; to have regard to the diversity of
Christchurch in August 2010.
policy is aimed at basing appointments on merit while
recognising the employment aspirations of Mäori,
ethnic and minority groups, women, and people with
disabilities.12
Local authorities are required, under the Local
Government Act 2002, to promote the social,
11 Office of Ethnic Affairs (2002), ‘Ethnic Perspectives in Policy: Helping ethnic people be seen, heard, included and accepted.’ Accessed 23
June 2004 from http://www.ethnicaffairs.govt.nz/oeawebsite.nsf/Files/EthnicPerspectivesPolicyPartOne/$fileEthnicPerspectivesPolicyPartOne.PDF
12 State Services Commission, ‘Equality and Diversity: New Zealand Public Service Equal Employment Opportunities Policy.’ Accessed 6 May
2010 from http://www.ssc.govt.nz/display/document.asp?DocID=6908.
13 See New Zealand Federation of Multicultural Councils website, accessible online at http://www.nzfec.org.nz/page/about-us.aspx