Case study How inappropriate handling of personal information may exclude transgender and gender diverse people Cassie was assigned male at birth and given the name Jacob by her parents. Cassie identifies as a woman but has not yet been able to change her legal gender or name because she does not have the money to undergo the gender affirmation surgery required by NSW law,94 and finds the name-change paperwork confusing. She has been living as a woman for the last three years and has recently returned to playing hockey, which she played throughout high school. Cassie was asked to provide a copy of her driver’s licence when she signed up. As a result, her name is recorded as ‘Jacob’ on the official team list. At the end of the game, the manager leaves the team list on a clipboard, face-up on the sideline. Another team player sees the name ‘Jacob’ and laughs, before saying loudly ‘Surely we don’t have anyone on our team called Jacob!’. Cassie is concerned about coming back next week in case there is any discussion about ‘Jacob’. She decides to take a break from hockey for a few weeks. Guidelines for the inclusion of transgender and gender diverse people in sport • 2019 • 43