[Figure 1] Investigative procedures
Case accepted
2024.1.23
Investigation
approved
2024.2.22
Data collection /
Issuance of
official letters to
government
agencies
Interview with
the TFAU
2024.2.29
Consultation
with government
agencies
2024.5.30
Interviews with
cabin crew and
airlines
2024.3.22
2024.5.16
Consultation
with scholars and
NGOs
2024.3.15
Writing of
interview
outlines
Investigative
report advisory
meeting
2024.7.6
Investigation
results
submmited for
approval
2024.7.23
[Data sources] The NHRC
1)
Data collection and issuance of official letters of inquiry to
government agencies
In addition to the documentation provided by the complainant, the
NHRC collected evidence from a wide range of sources and issued official
letters to government agencies to request additional data, including airline
company bylaws, official government approval documents, meeting
minutes, investigative reports, and domestic and international dress code
studies.
2)
Interviews with stakeholders
The NHRC interviewed union members, cabin crew, and airline
representatives. It is worth noting that, despite the NHRC’s plans to
interview cabin crew from all six airlines, only cabin crew from two of the
airlines agreed to take part in the investigation (representatives of all six
airlines participated in interviews). Prior to the start of each interview, the
participants were informed of the NHRC’s authority and the purpose of the
interview.
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