III.
Facts: The Complaint and Points of Contention
1.
The complaint
Based on the complaint submitted by the TFAU on August 1st, 2023
and the supplemental official letters received on September 20th, 2023 and
two emails received on October 5th, 2023 and January 19th, 2024, the chief
facts and claims of the complaint are summarized as follows:
1) Facts
a. Compared to international airlines, whose dress codes have
become more relaxed over the past few decades, most airlines in
Taiwan still require female cabin crew to wear skirts, stockings,
makeup, and high heels while on duty. This means that female
cabin crew need to spend more time putting on makeup and doing
their hair before their shifts begin, which in turn shortens their rest
time and incurs additional expenses associated with purchasing
cosmetics out of pocket. Female cabin crew are often subject to
lengthy inspections or re-training if they do not comply with the
dress code of the airline they work for. The complainant believes
this to be a practice that objectifies women, subjects female
employees to degrading treatment, and constitutes a serious
CEDAW violation.
b. When undergoing flight safety training (such as emergency
resuscitation, closing/opening cabin doors, evacuating passengers,
and operating evacuation slides and life rafts), cabin crew of both
genders are required to wear trousers. The lack of similar training
conducted with female cabin crew while wearing their regulation
skirts and stockings raises a safety concern as to whether they
would be able to respond to actual emergencies effectively. Even
during day-to-day operations, female cabin crew must worry
about accidental “exposure” while wearing short skirts, especially
when they are in a jump seat facing the passengers and might have
compromising photos taken of them without their consent.
c. The complainant added that airline companies have promised time
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