Q60 Figure 26 – When more information is needed 84% 28% 26% 13% 2% Before the FEPOA agreement is formalised At the time the agreement is formalised After the agreement is Regular refreshers formalised after the agreement is formalised Not sure Q.60. At what point in the process is more information needed? Please select all that apply. Base: Principals and decision-makers who believe more education is needed n=893Q.60. At what point in the process is more information needed? Please select all that apply. Base: Principals and decision-makers who believe more education is needed. N=893 Other than the general public, principals and appointed decision-makers were most likely to believe that aged care staff (57%), financial professionals (50%) and legal professionals (50%) would benefit from more FEPOA education. ‘Honestly the more information and the more training that is available to the public / [carers] / families the easier things will work out. Education will make life easier’ – Principal Figure 27 – Who would benefit from more FEPOA education Q64 Aged care staff 57% Financial professionals 50% Legal professionals 50% FEPOA witnesses 49% Community carers 48% Medical professionals 42% Banks and superannuation companies 36% Community & peak organisations 31% Community / religious leaders Other None of the above 24% 1% 7% Q.64. Other than the general public, who do you think might benefit from more information or education on FEPOAs? Please select all that apply. Base: All principals and decision-makers n=1,059 38 Empowering futures: A national survey on the understanding and use of financial enduring powers of attorney

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