with newspapers. Others provided that although they consult websites and submit requests for
information is it still challenging as some public bodies websites do not provide up to date information
and the process for requesting information directly can be very long; and even when information is
provided they are not comprehensive or relevant.
MEDIUMS USED FOR ACCESSING INFORMATION
Websites/ google
Press releases
TV/newspapers/radio
13%
Facebook/ social media
Request for infromtaion
19%
2%
31%
35%
In 2018, SLRC submitted a review of exchange of information in the public sector.165The review focuses
on information exchange between government agencies only. It did not explore the exchange of
information between public bodies and the public. Therefore Samoa does not have in place a freedom of
information legislation or policy. The regulation of information sharing between government and the
public is managed through internal processes and practices. This is through their websites, newsletters,
press releases and media conferences and programmes.
The Public Administration Sector Communication Strategy 2021-2025 outlines processes and systems for
sharing information including process for ensuring Government’s timely response to questions from
media and public as well as provide guidance for managing misreporting.166 Some government agencies
have set up information spaces in their offices for public use to access government websites with all
necessary information including government policies etc.167
Moreover, there have been efforts by whole of government including ministries, state-owned enterprises
and standalone agencies to strengthen systems and mainstream communications with the creation of a
165
Samoa Law Reform Commission, Review of the Exchange of Information in the Public Sector Final Report (2018)
https://www.samoalawreform.gov.ws/wp-content/uploads/2020/10/Review-of-the-Exchange-of-Information.pdf.
166 MPMC written submission. See also Public Service Commission, Public Administration Sector Communication Strategy 2021-2025
(2020) https://www.psc.gov.ws/wp-content/uploads/2021/07/Public-Administration-Sector-CommunicationStrategy_Revised_Final_July-2021.pdf.
167 MPMC written submission.
State of Human Rights Report 2021
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