National Human Rights Commission of Korea Annual Report 2019 [Table 2-2-9] Petitions Filed Requests in the Last Five Years by Type (Unit : cases, %) Classification Year Cumulative Total Human rights violation Discrimination Others 108,214 76.2 31,379 22.1 2,341 1.6 2019 9,737 7,072 72.6 2,613 26.8 52 0.5 2018 9,285 7,064 76.1 2,197 23.7 24 0.3 2017 12,336 9,144 74.1 3,159 25.6 33 0.3 2016 10,647 8,164 76.7 2,429 22.8 54 0.5 2015 10,695 8,499 79.5 2,188 20.5 8 0.1 Part 2 141,934 Key Activities * The cumulative sum is the total from November 25, 2001 (the date of the establishment of the Commission), to December 31, 2019. 3. Face-to-Face Petitions From November 2001 to December 2018, the Commission received 59,295 face-to-face petitions from detention and protection facilities. Of the 2,645 face-to-face petitions closed in 2019, 573 (21.7%) were filed as petitions, 1,052 (39.8%) closed by counseling, and 1,020 (38.6%) withdrawn by the petitioners. Face-to-face petitions closed by counseling, which account for the largest percentage of face-to-face petitions processed, decreased slightly in tandem with a decrease in face-to-face petitions filed. Those closed by counseling were mostly inquiries about existing petitions, or investigations and proceedings in which the Commission is not involved pursuant to the NHRCK Act. Since the Commission encouraged more petitions to be filed by postal mail in 2010, an increasing number of petitions were filed from detention and protection facilities through the postal service, rather than through face-to-face meetings. This has resulted in a steady drop in faceto-face petitions and increased in efficiency in face-to-face processing. 113