Key Activities Ex Officio Investigations Article 30 (3) of the NHRCK Act provides that even if a petition has not been submitted, the Commission may initiate an ex officio investigation when it is deemed reasonable for a human rights violation or discrimination to have been committed and when such an act is recognized to be critical. In 2019, the Commission decided to initiate ex officio investigations on nine cases. That year, a total of ten cases were closed, including one case that was carried over from the previous year. Five cases were closed with a recommendation for remedy, one with accusation, one with recommendation for disciplinary action, one with an expression of opinion, and two with closure of ex officio investigation. On-site Inspections Article 24 (1) of the NHRCK Act states that the Commission may, if deemed necessary, visit detention or protection facilities to conduct an investigation by its resolution. In 2019, the Commission decided to initiate on-site inspections in relation to nine petitions. Eleven cases were processed, including one that was carried over from the previous year. Five were closed with a policy recommendation and six with closure of on-site inspections. Human Rights Counseling We provide guidance on remedial measures through telephone counseling and face-to-face counseling. We also operate counseling windows staffed by counselors specializing in human rights and tour regions deemed more vulnerable to human rights violations to offer counseling for social minorities. In 2019, amid rising public interest in human rights violations in sports, the Commission introduced timely counseling services by standing up counseling booths at key sporting events and festivals. 68