Goal Outcome 3 Better understanding of, and respect for, human rights so people and communities take action to defend human rights in their own context. (continued) 3.2 Our information resources, services, events and campaigns reach, inform and influence users and audiences. 4 Maintaining our international standing as a strong human rights institution representing human rights in Australia and contributing to human rights advancement globally. 4.1 Our activities increase the capacity of vulnerable groups, communities and their advocates to understand and advocate for their rights. Target audiences benefit from our information resources, services, campaigns and events. 2027 — 2028 2026 — 2027 (feasible qualitative/quantitative measures of the expected performance in this reporting year) 2025 — 2026 Indicator (and PBS target) 2024 — 2025 Performance expectation Targeted audiences are reached, access our information resources and services, and participate in our events and campaigns indicated by: • An average engagement rate of 2% or higher for Commission social media posts about our education and information activities. • High rates of participants finding our events and campaigns engaging and relevant. Instances of legal information, resources, guidelines and exemption processes help employers and organisation to comply with Australian discrimination and human rights law. Participants and stakeholders, in our consultations, research and education and informing activities experience participation, empowerment and benefit. Instances of participants and stakeholders in our consultations and research activities report participation experiences that are beneficial and empowering. Our activities with stakeholder organisations lead to systemic and sustained action, including changes to organisational policy and practice, to respect, protect and promote human rights in their context. Instances of stakeholders in our activities with organisations reporting that our work has contributed to increased understanding of the impact of their systems and operations on human rights. PBS TARGET PBS CRITERION 4.2 Our activities increase the capacity of governments, organisations, other groups and services to understand and address the human rights impact of their actions, particularly when working with vulnerable groups and communities. Instances of stakeholders in our activities with organisations making changes to organisational policy and practice, to respect, protect and promote human rights in their context. PBS TARGET PBS CRITERION Our regional technical cooperation activities increase stakeholder capacity to advance national reform in partner states. Instances of partners’: • increased knowledge and application of human rights frameworks, principles, and practices to advance human rights reform • practice/policy reform relating to human rights principles, which are reviewed or developed because of technical cooperation activities. 28 Australian Human Rights Commission Corporate Plan 2024-2025 29