reduce inequitable access to wraparound and other services by increasing case management and other supports for those in emergency accommodation. The Minister for Social Development has said: When we took over in terms of Government, there were families in emergency accommodation that were getting no active case management. They weren’t getting the additional wraparound supports that they needed. Many of them have other social challenges that have contributed to the fact that they have become homeless. And so we need to be working fulsomely with these families and that’s what we’re doing.54 However, we are not convinced that this type of ‘add-on’ support adequately resolves these human rights issues in entirety. From what we have heard and observed, the additional case management and other supports are welcome additions but are still less comprehensive than the wraparound support available in the transitional housing system. The following supports are now available to those in emergency accommodation: • Dedicated case management • Flexible funding • Housing Brokers • Intensive Case Managers and Navigators • Ready to Rent. We completely support more work to ensure every resident in the emergency housing system can access the full range of wraparound services they need. A person living in emergency accommodation will experience better outcomes if they also have access to necessary social supports such as budget advice, drug or alcohol counselling, or housing navigator services. 48 Human Rights Commission But this does not change the fact that commercial accommodation suppliers and their staff – the providers of emergency accommodation – are not themselves equipped to provide the kind of 24/7 social services and supports that may be required. Nor, in many cases, do they have the necessary understanding of residents’ needs or an ability to meet those needs as required by human rights obligations. Our finding on immediate obligation 1 Emergency housing as required by this obligation must: • meet minimum decency standards • be delivered in accordance with principles of equity, equality, and non-discrimination • be delivered by policies and practices that are fair, reasonable, and proportionate In respect of these requirements, we find this obligation is not being met and as a result Government is in breach of the right to a decent home grounded on Te Tiriti o Waitangi. Most emergency accommodation, and some transitional housing, is unsuitable for the needs of those being housed, and does not meet minimum decency standards. Many commercial accommodation suppliers providing emergency accommodation on behalf of the government are ill-equipped to meet key human rights features and in many cases are failing to uphold them. Transitional housing providers are more likely to meet decency standards and other key human rights features, but we recommend more work be done to ensure standards are universally upheld and that all providers fully understand their human rights obligations in this area. It would be helpful to provide further education, training, or guidance on human rights obligations for transitional housing providers. Nonetheless,