The preceding section outlined four immediate
obligations in relation to homelessness, arising
from the right to a decent home. In this section, we
consider the evidence and assess whether these
binding international human rights obligations are
being respected in Aotearoa New Zealand.
In some cases, the human rights issues are similar
or identical across both emergency accommodation
and transitional housing. However, we have made
a significant effort to identify where one initiative
is failing and the other is not. This is because we
do not wish to suggest that both initiatives need
re-design. There are some areas where policy or
operational practice is working.
The Inquiry has observed tensions and
inconsistencies between emergency
accommodation and transitional housing. They
are fundamentally different initiatives, including
in policy design, models of service delivery, and
governance. However, over time the distinction
between emergency accommodation and
transitional housing has reduced. Emergency
accommodation and transitional housing were
(and are) intended to respond to specific and
different housing need, but increased need has
driven both initiatives to respond in ways that
were not originally intended. Government has
acknowledged “the two initiatives comprising
the emergency housing system, the [emergency
housing grant] and transitional housing, appear to
clients, the public, and agencies interviewed by this
stocktake as increasingly similar initiatives despite
one being a grant, and the other the delivery of a
service (or programme).”45
Development of both the emergency housing
grant and transitional housing (then known
as ‘contracted emergency housing’) initiatives
began concurrently in 2015. The emergency
housing grant was introduced as a solution to the
increasing homelessness observed by Government
in 2015 and 2016, and is designed to deliver on
a specific policy intent, providing very short-term
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Human Rights Commission
accommodation as a ‘bridge’ before residents
either move into transitional housing or other
sustainable housing solutions. But the emergency
housing grant initiative now operates well beyond
its policy intention, in part to resolve the lack
of places available in the transitional housing
programme.
As a result, emergency accommodation has
become increasingly embedded as a programme
that operates both in tandem with, and parallel
to, the transitional housing programme. Most
residents will stay in emergency accommodation
for much longer periods than originally intended,
some to the point that they will never access
transitional housing before they exit the
emergency housing system entirely. This is despite
transitional housing being significantly more
appropriate for long stays, and a wider range
of wraparound support services available in the
transitional housing programme. As acknowledged
by Government:
[Emergency housing grants] are more expensive
and have worse outcomes than COVID-19 and
Transitional motels as they do not come with any
services or support that help address underlying
causes of homelessness and result in better
outcomes for whānau.46
In either instance, the average length of stay in the
emergency housing system is now far longer than
originally intended or anticipated. Many of the
people who shared their experiences also told us
that problems like poor habitability standards are
endemic to both emergency accommodation and
some transitional housing.
We have also heard about the substantive
differences between the two initiatives, such
as having access to wraparound social support
in transitional housing compared to less
support or accountability over providers of
emergency accommodation. Where emergency
accommodation and transitional housing are