attempted suicide in showers or restrooms can be effectively prevented by facility modification such as eliminating protruding parts on walls and repositioning showerheads. In addition, the Ministry of Health and Welfare also provided a guideline to minimize CCTV operation and scope of monitoring within living quarters and inform patients of location of cameras. The cameras installed in showers and bathrooms exceed the scope of minimum monitoring required for safety measures and may cause anxiety and humiliation, which correspond to violation of the rights to privacy of patients as guaranteed in Article 17 of the Constitution. Accordingly, the Commission recommended the hospital to take required measures to protect privacy of patients from being exposed to CCTV and the competent supervising authority to monitor CCTV operation in mental health clinics under its authority, upon which both parties agreed. Section 3. Evaluation The number of investigations and remedies on civil rights violations has steadily increased until 2004, slightly fell in 2005 and 2006, and bounced back to around 5000 per year from 2008. Despite the increase in complaints, the Commission focused on resolving long-term cases by launching a special campaign dedicated to complaint resolution and continued to raise efficiency of resolution by revamping the complaint resolution system in order to enhance speed and efficiency of remedial actions. However, while the number of accepted cases reached over 300 until 2010 with a steady increase since 2008, it slightly fell to 261 in 2011, which is attributable to the downsizing of investigation unit by 18%. This factor started to have a substantial impact in 2010 and 2011. In 2011 as well, the Commission worked hard to dedicate itself to offer preventive remedies as well as ex post ones for violation of civil rights. Human rights conditions improvement can be achieved by extraordinary events, but the real force to bring out 98 Part II. Major Activities of the Commission