Integrating the findings and addressing adverse human rights impacts This phase within the human rights due diligence Once your business has identified and assessed procedures and processes to ensure that risks its human rights impacts, the findings will need to be integrated into the business’ practices and processes, and appropriate action taken to ensure potential impacts are addressed and actual adverse human rights impacts are prevented.116 In cases where actual adverse human rights have occurred, a business will need to be involved in remediation processes117 (discussed below). process requires businesses to examine internal are addressed and, where impacts do occur, they can be addressed appropriately. Integration relates to the process of ‘taking the findings about a potential impact, identifying who in the enterprise needs to be involved in addressing it and securing effective action’.120 What constitutes an appropriate response depends on the relationship to the harm. Your business may cause or contribute to adverse human rights impacts through your businesses’ own activities. Integrating the Findings of a Risk Assessment: Hilton Hotels and Resorts Your business may also be ‘directly linked’ to human rights risks or impacts through business relationships, such as your business’ supply chains.121 In 2019, Hilton Hotels and Resorts (Hilton) conducted an in-depth risk assessment related to the South Asia to Qatar migration corridor.118 The assessment involved in-person interviews with recruitment agencies, candidates and operating hotels in Qatar. The risk assessment identified industry risks around recruitment fees. As a result, Hilton developed a new list of preferred labour suppliers which is reviewed on an annual basis.119 Responsible business conduct and the tourism industry in Vietnam • Guidance for companies • 2022 | 45