© Vietnam Chamber of Commerce and Industry and Australian Human Rights Commission 2022. The Vietnam Chamber of Commerce and Industry and the Australian Human Rights Commission encourages the dissemination and exchange of information presented in this publication. All material presented in this publication is licensed under the Creative Commons Attribution 4.0 International Licence, with the exception of: • photographs and images • logos, any branding or trademarks • content or material provided by third parties • where otherwise indicated. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/legalcode. In essence, you are free to copy, communicate and adapt the publication, as long as you attribute the Vietnam Chamber of Commerce and Industry and the Australian Human Rights Commission and abide by the other licence terms. Please give attribution to: © Vietnam Chamber of Commerce and Industry and Australian Human Rights Commission 2022. The views expressed in this publication are those of its authors and do not necessarily represent the views of the VCCI, any other competent authorities of the Government of Vietnam, the AHRC or the Government of Australia. Responsible business conduct and the tourist industry in Vietnam • Guidance for companies ISBN 978-1-925917-67-3 Acknowledgments The Australian Human Rights Commission would like to thank the following individuals for their contributions to this publication: Sally Cobb, Nicole D’Souza, Anthony Hallal, Claire Hart, Sarah McGrath, Natasha de Silva and Lauren Zanetti. The Vietnam Chamber of Commerce and Industry would like to thank: Prof. Nguyen Thi Thanh Hai (Institute of Human Rights – Ho Chi Minh National Academy of Politics) who provided the initial draft, and the Office for Business Sustainable Development (SDforB) and other related individuals for their contributions to this publication. This publication can be found in electronic format on the Australian Human Rights Commission’s website at: https://humanrights.gov.au/our-work/publications For further information about the copyright in this publication, please contact: Australian Human Rights Commission GPO Box 5218 SYDNEY NSW 2001 Telephone: (02) 9284 9600 Email: communications@humanrights.gov.au Vietnam Chamber of Commerce and Industry Office for Business Sustainable Development 4th Floor, VCCI Building No.9 Dao Duy Anh, Ha Noi Viet Nam Telephone: (84-24).35743492 Design and layout Dancingirl Designs Printing Công ty TNHH L.U.C.K H.O.U.S.E Photography Adobe Stock