The onus needs to be at a federal level. Political will needs to be transparent
and in focus. — youth consultation with migrant-women focussed organisation,
NARF project, May 2021 – April 2022
Although the Commission received a great deal of support for the Framework, there was also
consistent feedback from participants regarding the limitations of its consultation process. Due
to scarce resources, community consultations undertaken during the scoping phase were
conducted with the generous support of community and government partners. However, this
meant community consultations were limited to just 10 in total. The lack of comprehensive
community engagement meant that there were many communities for whom this process was
not accessible.
A national framework needs adequate funding for effectiveness. — submission
from the Refugee Council of Australia, NARF project, May 2021 – April 2022
Genuine engagement with community
The importance and value of community engagement has been wellestablished in literature and is considered best-practice in policy making.3 This
is strongly mirrored in SCOA’s experience. We observe that when approaches
to addressing issues are informed by the insights of those directly affected,
they are most likely to be effective. Such engagements ensure resources are
targeted where needed most and can productively question dominant
framings of issues and solutions. — submission from the Settlement Council of
Australia, NARF project, May 2021 – April 2022
Project participants raised that those who experience the negative effects of racism are best
equipped to find solutions. Comprehensive community engagement was emphasised, as was the
importance of its culturally safe facilitation. Such an approach would extend accessibility to
‘hardly reached’ communities, such as those experiencing barriers due to English language
proficiency or new migrant status. Participants also raised the importance of co-design being
part of community engagement processes, which includes affected people in decision-making
processes around development, design, and implementation. This was seen as a way to
genuinely reflect community feedback and produce policies which respond directly to the
priorities voiced.
The best person to find the solutions to problems are those who are
experiencing the issues. — consultation with First Nations organisation, NARF
project, May 2021 – April 2022
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