HUMAN RIGHTS COMMISSION OF MALAYSIA ANNUAL REPORT 2012 CONTENTS CHAIRMAN’S MESSAGE 1 EXECUTIVE SUMMARY 7 KEY ISSUES CHAPTER 1 CHAPTER 2 CHAPTER 3 6 11 REPORT OF THE EDUCATION AND PUBLIC RELATIONS GROUP 25 I. EDUCATION AND PROMOTION DIVISION 26 II. PUBLIC RELATIONS DIVISION 39 REPORT OF THE COMPLAINTS, MONITORING AND INQUIRIES GROUP 51 I. COMPLAINTS AND MONITORING DIVISION 52 II. INQUIRIES DIVISION 64 REPORT OF THE RESEARCH AND POLICY DEVELOPMENT GROUP 73 I. RESEARCH DIVISION 74 II. POLICY DEVELOPMENT DIVISION 90 III. INTERNATIONAL COORDINATION DIVISION 111 CHAPTER 4 REPORT OF THE SABAH OFFICE 124 CHAPTER 5 REPORT OF THE SARAWAK OFFICE 138 CHAPTER 6 REPORT OF THE NATIONAL INQUIRY INTO THE LAND RIGHTS OF INDIGENOUS PEOPLES IN MALAYSIA 148