1.4 Categorization of Complaints Categorization of complaints lodged at the Head-Office in year 2014. Nature of the Complaint Personal liberty Torture Physical and mental harassment Sexual Harassment Arrest/detention Detention Conditions Death in custody Missing Persons Abductions Shootings Shoot & Death Employment Recruitment Retirement Benefits Promotion Service Extensions Service Conditions Transfers Termination Interdiction Employees Provident Fund/ Employees Trust Fund Salary Pension Foreign Trainings & Scholarships Number of complaints 322 481 03 287 07 07 15 02 02 02 95 11 56 259 14 184 124 52 66 14 32 79 01 Education Admission to popular schools University admission Vidyapeeta Diploma Courses Certificates matter Disciplinary matters of students 261 13 05 04 08 09 12 03 Examination Issues related to principle 3

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