Part Nine RISK MANAGEMENT A. Issues concer ning coordination and teamwork among the Members may continue to affect its public image and standing in adverse manner affecting the effectiveness of the organisation. - Conflict resolution and team building exercises will be systematically carried out to address dissatisfactions or inter-personal problems. - A detailed and specific code of conduct will be developed for the Members. It will include the code of practice, stated in Accountability (Part 5), for communication with external parties. The code of conduct will have effective punitive measures against persons violating the provisions of the code. The Commission will seek help of expertise to develop such codes. The code will be given proper media coverage and put on the web for the information of the stakeholders. This will be done by November 2003. - The Commission will not be lenient on its Members or staff on any improper action that jeopardizes organization’s integrity, credibility and reputation. B. Exter nal stakeholders and staff of the Commission are of the opinion that all the Members need to be committed to promotion and protection of human rights and most importantly be result oriented. Besides, skewed distribution of workload among the Members and a weak monitoring of their execution can reduce the ability of the Commission to achieve the strategic objectives. - Each Member will be assigned to a specific area of responsibility based on the strategic objectives and mandatory function of effectively receiving and handling complaints. All the Members will prepare their respective work plans. The work plans will be shared, discussed, and agreed among the Members. The work plan will be backed by a performance appraisal system, similar to the one planned to be developed for the staff. - The performance appraisal system will be put in place by January 2004. In addition, the Members will frequently review the level of progress in the implementation of the strategic plan and make everyone accountable to their individual responsibilities. The significant accomplishments of the Members will be appropriately posted on the website with an aim to enhance the public image of the organization. For effective implementation of this arrangement, the Chairman will be assisted by an expert. C. Further deterioration of conflict and political situation in the country will aggravate already deteriorated human rights situation 33