Summary of key insights IMPACTS The negative impacts of harassment and bullying are far-reaching • 86% of workers who have experienced harassment or bullying have been negatively impacted by the experience. For nearly three in ten (29%), the negative impact is large or extreme. • Workplace harassment and bullying causes many workers to feel disrespected (60%), uncomfortable (57%), angry (47%), frustrated (45%) and anxious (44%). • The most common immediate impacts of the harassment and bullying are worsening mental or physical health (64%), a loss of self-confidence (46%), and direct impacts on a person’s job or career (53%). • Nearly two thirds (63%) suffer from ongoing negative impacts of the harassment or bullying. • Most (62%) were not subject to any unrelated life circumstances (e.g. existing mental health issues) that may have made the bullying/ harassment more difficult to cope with. PATHWAYS OF CARE Formal pathways for addressing harassment and bullying are uncommon and often ineffective • Around three in ten (29%) workers impacted negatively by harassment or bullying don’t tell anyone about it. Even when the impact is large or extremely negative, around one in seven (15%) keep the experience to themselves. • Most workers who have experienced harassment or bullying seek some sort of support (79%), but this is almost always informal support – most commonly friends or whānau (54%) or work colleagues (40%). • Just 24% of workers who experience harassment or bullying raise a formal complaint. • Dissatisfaction with the outcome of the formal complaint is high (43%), and even higher when the impact of the harassment is large or extreme (59%). KANTAR PUBLIC 2022 7