into account the concept of accessibility. For example, doorways which
originally functioned as the only accessible entrance and exit routes were
restricted to the single purpose of entering or exiting. Some routes even had
obstacles such as stairs. These issues made it difficult for persons with
disabilities to access such institutions.
(3) The contents and format of pandemic prevention information did not
consider the differing needs of different types of disabilities. For example,
at the beginning of the pandemic, not all of the COVID-19 Central Epidemic
Command Center (hereinafter referred to as the CECC) press conferences
provided sign language interpretation or verbatim transcription services. The
CECC only started to include these services after disabled persons’
organizations made requests for them. Also, though the use of widespread
and easy-to-broadcast Internet promotional cards allows some persons with
disabilities to read and understand information regarding the pandemic, it
poses difficulties for persons with visual impairments. Furthermore, the
simplified versions of these promotional cards that are necessary for
mentally and cognitively handicapped persons are not provided directly by
the CECC, but rather are separately compiled by other service branches. This
can cause delay in updates, and may result in misunderstandings if the cards
are oversimplified.
5.
Support services and other medical-related needs have been affected. With
the pandemic worsening domestically in mid-May 2021, the ROC entered Level
3 alert forCOVID-19. During this period, there were many nosocomial COVID19 cases in long-term care institutions. The measures the government took to
strengthen pandemic prevention, such as suspending statutory institutional and
community support services failed to meet the needs of the receivers of these
services, as the government did not switch to home-based care services in time.
Also, the medical needs of patients with chronic diseases were overlooked,
counseling services were discontinued, and there were even cases where families
of mentally handicapped persons were not allowed to visit after they were
admitted to the hospital. After persons with disabilities who caught and recovered
from COVID-19 returned home, it was often left to their families to look after
them, causing massive stress for these families and affecting both the patients’
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