Unlawful discrimination enquiries and complaints closed The Commission closed 1,496 enquiries and complaints about unlawful discrimination in 2018/19. Of these, 76 percent were closed within three months. Of the 1,496 closed, 1,350 were complaints of alleged unlawful discrimination. Of these, 97 percent were closed within 12 months. 76% 97% Closed within 3 months Closed within 12 months Table 2: Outcomes of closed unlawful discrimination complaints over the past five years 2018/19 2017/18 2016/1727 2015/16 2014/15 Resolved or assistance given 1002 (74%) 1036 (76%) 972 (79%) 969 (76%) 930 (82%) Withdrawn or discontinued, no action taken 233 (17%) 212 (15%) 156 (13%) 192 (15%) 137 (12%) Referred to the Human Rights 115 Review Tribunal (9%) 122 (9%) 109 (9%) 120 (9%) 70 (6%) Total 1370 1237 1281 1137 1350 27 Figures have been rounded up, which accounts for the extra 1%. Exact decimal places result in 99.99%. 42 Human Rights Commission