11 Commissioner General. I would also like to thank all members of the ICHR Board of Commissioners for their unrelenting support and guidance. I would further like to extend my thanks to all ICHR staff members, each within their own sphere of competence, for the remarkable and earnest effort they made, including receipt and follow up on citizens’ complaints, visits to detention centres, participation in capacity building courses targeting partner duty bearers, and organisation of advocacy campaigns. ICHR staff also developed countless legal and policy submissions and held meetings, seminars, and workshops with duty bearers in order to reach understandings that would consolidate Palestinian human rights. Also, 2020 saw the conclusion of the National Inquiry into Health Insurance, which the ICHR had initiated in 2018. Targeting the Palestinian public, this was an extensive examination of key gaps of the Palestinian health insurance system and challenges that hinder Palestinian citizens’ enjoyment of the right to health in the light of relevant international standards. In the methodology of this inquiry, the ICHR relied on the principles of partnership and integrated roles of government bodies, international institutions, and civil society organisations with a key concern for the right to health. I would also like to thank my colleagues at the ICHR Administrative and Financial Department for the administrative and logistic support they provided, ensuring an impeccable and optimal output by every ICHR staff member. My profound appreciation and gratitude also go to my colleagues who contributed to this Annual Report. At the forefront of these is Khadijah Zahran, lawyer and Head of the ICHR Monitoring of National Legislation and Policy Unit, who led the report team. Thanks are also due to my colleagues and legal researchers: Maen Id’eis, Aisha Ahmed, Hazem Haniyyah, Taher al-Masri, Ammar Jamous, Mousa Abu Duheim, and Sami Jabareen. Dr. Ammar Dwaik ICHR Director General Executive Summary 2020