NATIONAL HUMAN RIGHTS COMMISSION, INDIA coveted internship programmes, publications, seminars, conferences, workshops, training programmes, consultations, so as to expand its reach across the country. Also, in order to handle complaints more effectively within the Commission, the upgraded Complaint Management System (CMS) software is being used for a more advanced internal system. 6. In this Annual Report, the important activities of the Commission and its numerous initiatives undertaken are being described at length. The consequent chapters deal with a range of issues concerning civil liberties, including the protection of human rights in areas affected by terrorism and militancy, custodial violence and torture. In addition, the visit reports from various Special Rapporteurs, recommendations from Core Group meetings reflect upon the efforts of the Commission to resolve the issues emerged from these meetings and ensure appropriate action on the complaints. Also, the summaries of some of principal cases, handled during the period under report are illustrated here. These involve cases related to the systemic reforms of the prisons and criminal justice system that primarily deals with the laws and international instruments relevant to the protection of human rights; the right to education, right to health; the rights of women and children, including the grave question of trafficking, rights of the elderly, etc. 7. The Commission hopes that this Annual Report for the period 2018-2019, will not only serve to inform its readers about the important initiatives undertaken by the Commission, but also encourage both, government and civil society, to think and act more promptly on the challenges pertaining to human rights, so that we as citizens collectively stand as a nation and find ways to address these challenges with an all-encompassing approach. (Justice H.L. Dattu) (Former Chief Justice of India) ANNUAL REPORT 2018-19