COMPETENCY PERFORMANCE INDICATORS 2.11 Monitor and review progress toward outcomes Monitors the progress of the activity / programme to ensure that progress is being made toward achieving the outcomes on time and within allocated budget by: • keeping track of how activities are progressing • identifying potential problems • taking action if necessary. 2.12 Evaluate outcomes Facilitates an assessment of the results of an activity to find out how well the related outcomes have been achieved: • What worked well and why • What didn’t work well and why • What was learned that could be useful for further facilitated activities. 3.0 Personal competencies – the personal traits that the facilitator brings to their work. 3.1 Reflective practice Regularly reflects on facilitation practice and looks for ways to improve performance 3.2 Self-awareness and respect Recognises personal culture, values, beliefs, viewpoints and biases and the impact that this may have on their facilitation 3.3 Ability to listen Senses the feelings of individuals and the group through effective listening; to the explicit meaning of words as well as tone, implicit meaning and body language. 3.4 Confidence Has confidence in their role and ability and able to receive constructive criticism 3.5 Motivation Is motivated to promote and defend human rights, locally and globally 3.6 Sense of humour Is able to laugh and share the laughter of others to enhance the facilitation experience 3.7 Self-care Monitors the potential for ‘burn-out’ and ensures adequate selfcare 6