Recommendations for National Action Plans on Business and Human Rights ③ Predictable: providing a clear and known procedure with an indicative time frame for each stage, and clarity on the types of process and outcome available and means of monitoring implementation; ④ Equitable: seeking to ensure that aggrieved parties have reasonable access to sources of information, advice and expertise necessary to engage in a grievance process on fair, informed and respectful terms; ⑤ Transparent: keeping parties to a grievance informed about its progress, and providing sufficient information about the mechanism’s performance to build on confidence in its effectiveness and meet any public interest at stake; ⑥ Rights-compatible: ensuring that outcomes and remedies accord with internationally recognized human rights; ⑦ A source of continuous learning: drawing on relevant measures to identify lessons for improving the mechanism and preventing future grievances and harms; Operational-level mechanisms should also be: ⑧ Based on engagement and dialogue: consulting the stakeholder groups for whose use they are intended on their design and performance, and focusing on dialogue as the means to address and resolve grievances. 2) The UN Guiding Principle above indicates that the government needs to raise awareness of and improve access to non-State grievance mechanisms which are not operated by the government. 3) Non-state-based non-judicial grievance mechanisms are operated at different levels: Global mechanism (for example, ILO Grievance Procedure), regional mechanism (for example, ADB Accountability Mechanism), local mechanism (for example, Regional Commission for Labor Dispute Resolution in Italy), industrial or multilateral mechanism (for example, Extractive Industries Transparency Initiative) and mechanism by enterprise or project. 30