······························································································ 330
부천지역 노사정협의회의 성공요인 ···················································································· 331
6) 업종별 혹은 다자간 고충처리 제도 - 업종별 기업 단체행동 프로젝트 ··························· 332
7) 개별 기업 ···························································································································· 333
개별 기업 비사법적 고충처리제도 행동기준 ······································································ 333
개별 기업 비사법적 고충처리제도 유관지표 ······································································ 333
개별 기업 비사법적 고충처리제도 실천과제 (공급망 관리) ·············································· 334
<국내 기업이 중요하게 다루는 이해관계자와 이슈 및 소통 채널> ································· 335
국내 개별 기업의 비사법적 고충처리제도 활동 ································································ 335
사례 1: HP ·························································································································· 337
개별 기업 비사법적 고충처리제도 실천과제 (지역사회) ··················································· 338
사례 2: 스트라타(Xstrata) ···································································································· 338
사례 3: BP의 BTC 파이프라인 프로젝트 ··········································································· 340
부록 1. 인권경영 참고도서/논문 리스트 ························································································· 342
부록 2. 규범리스트 ······················································································································· 347
부록 3. 인권경영 관련 참고사이트 ································································································ 363
부록 4. 인권과 관련하여 도움을 받을 수 있는 기관, 단체 목록 ··············································· 367
부록 5. 인권경영 관련 토론을 위한 참고자료 ················································································ 370
1. 아바타(Avatar) ························································································································· 370
채굴기업의 인권경영과 선주민의 권리 ··················································································· 370
2. 블러드 다이아몬드(Blood Diamond) ······················································································· 371
채굴기업의 인권경영과 강제노동, 아동노동, 분쟁광물법, 공급망 관리 ································ 371
3. 미쓰 루시힐(New in Town) ···································································································· 373
노동권 존중 인권경영과 지역사회와의 상생 ·········································································· 373
부록 6. 인권경영 기업 각 팀 별 행동기준 및 실천과제 ································································ 374
1) 리더십․이사회 ························································································································ 374
최고경영진 행동기준 ··············································································································· 374
최고경영진 실천과제 ··············································································································· 374
2) 인사팀 ······································································································································ 375
고용유지 행동기준 ·······································································��··········································· 375
고용유지 실천과제 ··················································································································· 375
차별금지 행동기준 ··················································································································· 376
차별금지 실천과제 ··················································································································· 376
다양성 존중 행동기준 ·············································································································· 378
다양성 존중 실천과제 ·············································································································· 378
사례: 부천지역 노사정협의회