THE NUMBER OF INITIAL ANALYSIS OF COMPLAINTS BY KOMNAS HAM RI IN 2023 Based on complaint data, a total of 1,827 complaints were recorded and an initial complaint analysis was carried out. 3. Determining the Complaint Follow-up Based on the initial analysis process, Komnas HAM RI determines follow-up actions for handling complaints, either through the Complaint Service, Monitoring, Mediation, Representative Secretariat Office or Archives. A recapitulation of the handling of complaints/cases at the Commission, based on the handling of complaints throughout 2023, can be seen in the table below: Table 4.2. Mechanism for Providing Complaint/Case Handling Letters MECHANISM OF LETTER NEW ADVANCED TOTAL Archives 52 74 126 Complaints 1.267 156 1.423 Monitoring 229 396 625 Mediation 87 161 248 Representatives Secretariat 250 81 331 TOTAL 1885 868 2.753 DELIVERY The Complaint Services Working Group of Komnas HAM RI follows up on handling the complaints by issuing complaint information letters in accordance with the categorization of complaints handling responses. The publication of complaint information letters provided by the Commission’s Complaint Services Working Group throughout 2023 can be seen in the table below: Table 4.3. Issuance of Complaint Information Letter ISSUANCE OF COMPLAINT INFORMATION LETTER 74 NUMBER OF LETTERS Suggestion Letter 826 Response letter 230 Letter of Request for Completeness of Files 120 The Annual Report Of The National Human Rights Commission Of The Republic Of Indonesia (Komnas Ham RI) 2023