73. The third complaint related to the allegation that a prisoner did not receive his right for medical treatment and health care and was not referred to the examining doctor to receive the suitable treatment because of coronavirus conditions. The NIHR directly communicated with the competent authorities, and found out that actually the prisoner had an appointment with the center clinic, and was booked an appointment online with a specialized doctor in Al Sulaymaniyah Medical Clinic through video conferencing. Second: Legal assistance provided relating to human rights 74. Based on the provisions of Law No. (26) of 014 establishing the National Institution for Human Rights (NIHR), as amended by Law No. (0) of 2016, NIHR assumes its role in providing legal assistance to individuals or other parties, be it in case the submitted complaint falls beyond its specialization, or when there is a request for legal assistance, through enlightening them on procedures that must be followed and helping them undertaking it before they resort to NIHR, while clarifying the need to utilize all possible venues for seeking relief, and administrative or legal grievances according to the state of matters, or submitting a request to open a case at competent authorities, or addressing another specialized entity of relevance. 75. In this regard, NIHR provided a total of (32) legal assistance during 2020, some of it related to requests to change the type of alternative punishment after the spread of coronavirus (COVID-19), or issues where the discretionary power is granted to the competent authorities, such as releasing convicted or detained persons or alternate the remaining punishment period for fear of being infected with the virus; facilitate departure of expatriate workers after the decision to suspend air travel flights temporarily; consider changing the place of medical quarantine; consider alternative solutions after social centers, where parents visitation to their children takes place based on ruling of the competent court, were closed; or consider providing personal hygiene equipment in the isolation and quarantine medical centers. The NIHR communicated with the competent authorities regarding some of these issues for humanitarian reasons. Third: Monitoring conditions of human rights a. Monitoring conditions of human rights relating to coronavirus (COVID19) pandemic 76. Within the context of the National Institution for Human Rights (NIHR) scope of work, and its plan to follow up the implementation of the standards related to the protection and promotion of human rights, especially under the current conditions of combating coronavirus (COVID-19), NIRH detected a news item NIHR Bahrain- Eighth Annual Report 2020 33