Requirement One nominating them for jobs. The efforts of the NIHR have resulted in the Ministry of labor granting the complainant a job as a web page designer, considering her health conditions, being a person with a disability. Received Complaints 1. Emanating from the NIHR keenness to reach the highest levels of protection and promotion of human rights, mechanisms have been developed to communicate with citizens and residents and receive complaints through the call center service. The NIHR received complaints via its electronic services through the mobile phone application (NIHR BAHRAIN), or through its website (www.nihr.org.bh), or via e-mail (complaint@nihr.org.bh), or by tollfree hotline (80001144), in addition to receiving in-person complaints at the NIHR's headquarters. 3. In addition, the NIHR received (2) complaints from (B.M.A.) and (D.J.D.) stating that they have submitted a request to help them find a job that matches their educational qualifications with the Ministry of Labor, and they were nominated for a number of jobs, but they were rejected by the employer without stating reasons, and when they last checked with the Ministry, they were surprised that their job file was closed, which resulted in the suspension of their unemployment allowance, and according to the procedures followed by the ministry, they submitted a grievance against the issued decision, but it was also rejected. Accordingly, the NIHR sent a letter to the Ministry of Labor to inquire about the details of the issue. The response to one of the cases was that the job file was closed after the complainant refused (6) job opportunities and failed to attend. The NIHR did not receive a response regarding the other complaint during the time frame of this Report. 2. Based on its broad mandate in the field of human rights protection, the NIHR dealt with (80) complaints during the year 2022. The most important complaints received by the NIHR related to economic, social, and cultural rights, of which five (5) complaints were related to the right of individuals to enjoy an adequate standard of living (the right to work). One of the complaints centered on the Ministry of Labor nominating a female citizen (N.P.K.) for a job that does not suit her being a person with a disability, which led to discontinuing the unemployment allowance granted to her without any explanation on the part of the Ministry as to the reasons that have led to this. Accordingly, the NIHR addressed the Ministry of Labor to consider the matter and clarify the mechanism used in nomination for jobs, and whether the health status of the candidate, especially persons with disabilities, is considered when 4. Additionally, the NIHR received (2) complaints from (A.A.A.) and (H.S.S.), regarding the failure of the General Directorate of Criminal Investigations and Forensic Evidence, and without any reason, to issue them a certificate of good conduct to complete their employment pro- 88