3. The Ombudsman shall not consider complaints without specifying the surname, place of residence, as well as those not signed by the author. 4. Filing a complaint to the Ombudsman shall not prevent the applicant from going to court. 5. The applicant or his legal representative may withdraw a complaint submitted to the Ombudsman. 6. The Ombudsman shall not consider issues within the competence of the court. 7. A complaint submitted to the Ombudsman shall not be subject to state duty. Article 22. Conditions for consideration of complaints by the Ombudsman 1. The Ombudsman shall consider complaints filed within one year from the date when the applicant became aware of the violation of his rights, freedoms and legitimate interests, or the adoption of the last decision on the complaint, if the applicant used other means of protecting his rights and freedoms, but was not satisfied with the decisions taken. 2. If there are valid reasons, the Ombudsman shall have the right to extend the deadline for filing a complaint to him, but not for more than six months. 3. Complaints addressed to the Ombudsman by persons held in places of pre-trial detention, places of detention, correctional and other specialized institutions shall not be subject to censorship and shall be sent out to the Ombudsman within twenty-four hours. 4. A complaint filed repeatedly after its consideration by the Ombudsman shall not be subject to consideration, except in cases where new circumstances were indicated or new facts were presented. Article 23. Terms of consideration of complaints by the Ombudsman The Ombudsman shall consider complaints within no more than fifteen days, and those that need additional verification - no later than one month from the date of their receipt. In cases where a special inspection is necessary to consider a complaint, the Ombudsman may extend this period, while the total period for consideration of the complaint should not exceed forty-five days. Article 24. Content of complaints 1. The complaint submitted to the Ombudsman must contain the surname, first name, patronymic and personal signature of the applicant and his address, the name of the enterprise, institution, organization, surname, first name, patronymic of the official whose actions (inaction) are being appealed, a statement of the substance of the actions or inaction that, in the applicant's opinion, violated his rights. Documents and other evidence confirming the applicant’s claims shall be attached to the complaint.