196 V ‐ Division of Complaints by Complainants This section may help in developing a data base or index as to whether violations are primarily a local problem, or a problem with a more widespread and national dimension. This may help to understand the PNA’s general policies, or contribute to identifying the most marginalized areas, as well as indicate whether there has been an active presence of ICHR in these areas. According to this division, ICHR’s Office in the southern part of the West Bank received the largest number of complaints (1,435). The Office includes the governorates of Hebron and Bethlehem. The Central Office, which includes the governorates of Ramallah, East Jerusalem and Jericho, occupied the second highest number in terms of the number of complaints (797). The Northern Office, which includes the governorates of Nablus, Jenin, Tulkarem, Salfit, Qalqilya and Tubas, ranked third in terms of the number of complaints by (708). The Gaza Office, which includes the governorates of Gaza, northern Gaza and Deir al‐Balah, ranked fourth place. It received (498) complaints. Finally, the Office of Khan Younis, which includes the governorates of Khan Younis and Rafah, ranked fifth in terms of the number of complaints (390). The Geographical Distribution of Complaints among ICHR’s Offices Of the Total Number of Complaints (3,828)

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