up on them effectively or pointing out to those concerned the measures that should be adopted and
help them to adopt them or assisting in settling the complaints with the concerned quarters. In fact,
the National Institution tackled in the year 2017 four hundred eighty four (484) complaints and
assistance which were varied in terms of the rights where violations are alleged.
22. The number of complaints related to civil and political rights was fifty (50) complaints, where the
share of complaints related to right to physical and moral safety was nineteen complaints, and
nineteen complaints were related to the right to personal freedom and security, and regarding the
complaints related to the right to enjoy guarantees of fair trial, these amounted to six complaints,
while the Institution received four complaints related to the right to equality before the law, and
two complaints related to the right to citizenship.
23. As to the complaints related to economic, social and cultural rights, the total received by the
National Institution was ninety one (91) complaints, where the share of complaints related to the
right to education was one complaint, and sixty six complaints related to the right to health, and ten
complaints related to the right to an appropriate living standard, not to mention three complaints
related to the right to social security, and six complaints related to the right to work, alongside five
complaints related to the right to enjoy various rights and freedoms.
24. Moreover, the National Institution, since the start of the year 2017 received two hundred and
eighteen (218) complaints relating to the right to avail of social security, among which was a
complaint relating to non-disbursal of the pension entitlements of a particular person, and another
complaint relating to cessation of payment of the cost of living allowance to one who is entitled to
it, and two hundred and sixteen (216) complaints on the non-compliance of the business quarters
with the provisions of Law Number (59) of 2014 amending the stipulation of Article Number (5) of
Law Number (74) of 2006 concerning the care and rehabilitation of the physically disabled which
provides for the right of the employee or worker who is disabled or one cares for a physically
person from among his relatives of the first level, whose need for special care is attested to by a
certificate issued by the competent medical committee, to avail of two paid hours of rest. In fact,
the Institution communicated with the concerned parties to find a solution to these complaints.
25. It is the view of the National Institution that the issuance of this amendment to grant two paid hours
of rest on a daily basis to the disable employee or worker or the first level relatives of the physically
disabled was compatible with the international obligations and commitments of the Government
of the Kingdom of Bahrain arising from its ratification of the Convention on the Rights of Persons
with Disabilities pursuant to Law Number (22) of the year 2011.
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