modern devices and technology were barely utilized to assist the investigation processes. A suspect’s verbal statements were recorded during an investigation and in this process there existed a situation where the suspect was required to make a confession and force was used. Meanwhile, remand applications were made merely because IO did not have enough time to perform the investigation due to their heavy workload. iv. The welfare of police officers/personnel: Based on the observation and information gathered, the issue that often brought up was the welfare of PDRM personnel which received undue attention. Inadequate facilities at the office, uncomfortable conditions in the office (there were offices located at shop houses or buildings that were unsuitable or unsafe for occupancy), and the very high no. of cases for each officer/personnel to handle which were seen to increase their stress and contribute to their moral decline. This situation could become one of the factors influencing the personnel to release their tension towards detainees, particularly when the detainees were hesitant to give cooperation during an investigation. Also, the housing for PDRM officers/personnel should not be taken lightly as it could affect the in-service police officers/ personnel. v. Cooperation between agencies: There was no comprehensive cooperation between governmental agencies (Ministry of Health Malaysia and National AntiDrugs Agency) to deal with high risk detainees like drug addiction, mental illness and others. 1.38 Theabove issues are further discussed in this report including proposed recommendations to overcome the problems. 19