Annual Report 2013 3. Circuit Counseling The NHRCK conducted a total of 12 circuit counseling sessions in 2013, in which the circuit counselors of the Commission visit the socially vulnerable and minority groups. Circuit counseling services began on April 22, 2013 for the disabled in Cheongju, and continued in Seoul and the capital area, and in such regions as Choongnam, Gangwon, and Ulsan in cooperation with local governments and human rights organizations. The Commission is committed to planning circuit counseling for remedial action which will help the counseling applicants and complainants. It also made its best efforts to promote friendship with local people by conducting circuit counseling in connection with local social welfare expositions. 4. In-Person Complaints Article 31 of the National Human Rights Commission Act guarantees that people being held in detention or group care facilities have the right to personally file complaints with commissioners or the staff of the NHRCK in writing or orally. From 2001 to 2013, 43,071 out of 43,247 in-person complaints filed from people in detention and group care facilities were processed completely, and 177 remain pending. Of the closed cases, 11,572 (26.9%) were received as complaints, with 21,009 (48.8%) closed during counseling, and 10,490 (24.4%) withdrawn by the complainants. 110 ▪▪▪ Part II. Major Activities of the Commission