National Human Right Commission its 29th Annual General Meeting held in Geneva from 21-23 March 2016. GANHRI was earlier known as the International Coordinating Committee of the National Human Rights Institutions for the Promotion and Protection of Human Rights. 2.3 The presence of Justice Shri Dattu in GANHRI Bureau will facilitate NHRIs in implementation of international human rights standards at the national level as well as perform core protection issues, such as, the prevention of torture and degrading treatment, arbitrary detention and disappearances, and the protection of the human rights defenders. Upgradation of Complaint Management System 2.4 The NHRC has upgraded its complaint management system by implementing a web-based version of the complaint management system with the technical support of the National Informatics Centre. This has led to improvement in the existing modules of the software along with addition of other modules, all of which together has facilitated the Commission in handling of the complaints. With the usage of latest information and communication technology in this software, the complainants are now being constantly updated about the status of their complaints via SMS and e-mails. Installation of Real Time Management Information System 2.5 The NHRC has designed and developed Real Time Management Information System software which provides minute to minute status of complaints received, disposed and pending for action by the Commission through a dashboard. Number of pending action on cases registered, number of reminders to be sent to the authorities and number of reports or comments received from the authorities or complainants are communicated daily to concerned officers of NHRC for taking required action through e-mail and SMS. 6 Annual Report - 2015-2016