Case March April May June July Aug Sep Oct Nov Dec Total Harassment - 4 7 26 10 19 23 11 4 5 109 RESOLUTION NO. 1 OF INDIGENOUS PEOPLES SECTORAL COUNCIL - - - - 21 0 0 0 0 0 21 HRVCB - - - - - 0 3 4 10 8 25 Internal Memo/ Memo for compliance - - - - - 7 8 5 7 8 35 FF up Memo - - - - - 32 24 26 14 9 105 27 22 31 49 56 47 52 40 22 22 368 103 277 195 243 244 207 140 133 1,980 Others (Please indicate in remarks) TOTAL 251 187 E-Gender Ombud As the country’s Gender Ombud, Gender-Based Violence (GBV) Portal were created to address GBV be it international, national or regional. Online Reporting can be found in https://www.gbvcovid.report. The report was well disaggregated from the number of “victims-survivors” sector and age group, as well as the accused/perpetrators sector, relationship to the victims, and violation committed. The GBV portal has recorded a total of 157 cases, both domestic and international. Client Satisfaction on Protection Services For the year 2020, the Commission assisted 3,529 clients who filled out the Customer Feedback Form (CFF). Of these clients, 99.74% rated the services they received from the CHR as Satisfactory. The CFF for protection services consists of feedback in Human Rights Violation, Legal Assistance, Jail Visitations and Issuance of Clearance. CHR 2020 ANNUAL REPORT Page 34