Training Module on the Right to Mental Health People Who Likely Need Special Attention (To be safe and to access services) Children and adolescents ‫ ط‬Especially those separated from caregivers People with health conditions and disabilities People at risk of discrimination or violence ‫ ط‬Chronic illness, elderly, pregnant or nursing women, non-mobile, hearing/visual impairments (deaf/blind) ‫ ط‬Women, certain ethnic or religious groups, people with mental disabilities, human rights victims Slide 30 Training Module on the Right to Mental Health for Civil Society Organizations LISTEN Make contact Ask about needs & concerns • • • • • Approach respectfully Introduce yourself by name and organization Ask if you can provide help, find a safe and quiet place Help person feel comfortable (water, blanket) Try to keep them safe • Although some needs are obvious, always ask • Find out person's priorities - what is most important to them • • Listen & help • people feel calm • Stay close to the person Do not pressure them to talk Listen in case they want to talk If very distressed, help them feel calm and make sure they are not alone Training Module on the Right to Mental Health for Civil Society Organizations (CSOs) for Civil Society Organizations Slide 31 Training Module on the Right to Mental Health for Civil Society Organizations Help People Feel Calm ཙ ཙ ཙ ཙ Keep your tone of voice soft and calm. Maintain some eye contact. Reassure them they are safe and that you are there to help. If someone feels "unreal", help them make contact with: ཙ Themselves (feel feet on the floor, tap hands on lap) ཙ Their surroundings (notice things around them) ཙ Their breath (focus on breath & breathe slowly) Slide 32 42