Training Module on the Right to Mental Health for Civil Society Organizations (CSOs) The global effect of the COVID-19 pandemic has resulted in a great deal of worry, apprehension, triggered emotional, behavioral changes, and even relapse of symptoms in a vast majority of the population, especially among those with existing mental health conditions. And the importance of providing them with PFA is essential in order to help alleviate and address their basic issues of fear, security, and uncertainty in these trying times. Through PFA, individuals affected by this pandemic can be better supported in finding ways to cope by lessening their distress and anxiety brought about by COVID-19. How Crisis Affects People Different kinds of distressing events happen in the world, such as war, natural disasters, accidents, fires, and interpersonal violence (e.g., sexual violence). Individuals, families, or entire communities may be affected. People may lose their homes or loved ones, be separated from family and community, or may witness violence, destruction, or death. Although everyone is affected in some way by these events, there is a wide range of reactions and feelings each person can have. Many people may feel overwhelmed, fearful, or even numb or anxious about what is happening. Some people may have mild reactions, whereas others may have more severe reactions. How someone reacts depends on many factors, including: • The nature and severity of the event(s) they experienced; • Their experience with previous distressing events; • The support they have in their life from others; • Their physical health; • Their personal and family history of mental health problems; • Their cultural background and traditions; and • Their age (e.g., the difference for children of various age groups) Every person has strengths and abilities to help them cope with life challenges. However, some people are particularly vulnerable in a crisis situation and may need extra help. This includes people who may be at risk or need additional support because of their age (children or the elderly), because they have a mental or physical disability, or because they belong to groups that may be marginalized or targeted for violence. Who PFA is For PFA is for distressed people who have been recently exposed to a serious crisis event. You can provide help to both children and adults. However, not everyone who experiences a crisis event will need or want PFA. Do not force help on people who do not want it, but make yourself easily available to those who may want support. 5